Smithtown Family Dentistry Patients:
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our new normal. At this time, dental offices are MANDATED to treat EMERGENCIES ONLY. Should you require emergency care, please call the office and listen for further instructions on how to speak with one of the doctors. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. If you or someone in your family is not feeling well, please inform us immediately. We may be required to reschedule your appointment. Appointments will be managed to allow for social distancing between patients. We will do our best to accommodate your schedule.
- When you arrive for your appointment, please remain outside and call the office. We will review the screening questions and instruct you to come upstairs once your treatment room is ready for you. We ask that family members and friends wait outside if possible to limit the amount of people in the office.
- When you enter the office, please sanitize your hands and wait for your temperature to be checked. We will no longer be offering magazines and toys from the toy chest since those items are difficult to clean and disinfect. You may notice that members of our staff will be wearing additional personal protective equipment for additional safety.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
The Team at Smithtown Family Dentistry